Where is the clothing made?
All of Alé’s technical clothing is produced in Verona, Italy. Alé is owned and manufactured by APG SRL, who have over 30 years of experience in manufacturing technical cycling clothing.
How long does delivery take?
We use Australia Post – Parcel Post to ship our orders. Purchases from our catalogue are usually dispatched within 48 hours. Shipping time is dependent on Australia Post’s delivery speed. To view Australia Posts delivery speed and coverage please click here.
What is the returns policy?
Full details on our Returns and Exchanges procedures can be found here.
How do the minimum quantities work for custom clothing?
Your first custom clothing order must have a minimum of 20 tops and 20 bottoms.
Eg. 20 Ultra jerseys and 20 Ultra bibshorts (This can be any variation of sizes)
Then, if you include any additional tops ie: Long Sleeve jerseys, you only need to order a minimum of 10.
What are the minimum quantities for re-orders?
If your re-order is using the same design, the minimum quantity is 10.
Eg. 10 x jerseys (any variation of sizes)
If you wish to change the design, this is treated as a new order and the minimum quantities revert to 20.
Do I have to order 20 of the one size?
No, you can order any variation of sizes to get the minimum order quantity.
What if I have the same design but in different colours?
The same design but in different colours is regarded as a new design and therefore requires a minimum order of 20.
What is the production time for custom clothing?
For new designs, the production time is 60 days.
Will my re-order be produced quicker?
Re-orders of the same design take 45 days in production.
Who does Alé sponsor?
Alé Italy sponsor teams such as:-
Bardiani – CSF, FDJ, Alé Cipolini Team, Hagens Berman Axeon
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